EFFECTIVE DATE: September 1, 2020
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review this information carefully. This notice applies to all service areas of Minden Medical Center as well as the doctors and other healthcare providers practicing at this facility who are part of our organized health care arrangement (OHCA). It also applies to: Schumacher Group, Webster Emergency Group, Freedom Behavioral, Outpatient Rehab & Physical Therapy, Homer Physical Therapy, and Minden Physician Practices.
It is our legal duty to protect the privacy and security of your information. We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information. We are providing this notice so that we can explain our privacy practices. We must follow the duties and privacy practices described in this notice or the current notice in effect. For more information about our privacy practices, to place a complaint or report a concern or conflict, call Minden Medical Center’s Privacy Officer at (318) 371-3276 or our Corporate Privacy Officer at (318) 226-8202.
You may also file a written complaint with the Office for Civil Rights, U.S. Department of Health and Human Services (OCR). There will be no retaliation for filing a complaint with either our Privacy Officer or the OCR. The address for the OCR is as follows: Office for Civil Rights, U.S. Department of Health and Human Services, 200 Independence Avenue, S.W., Room 509F, HHH Building, Washington, D.C. 20201.
We reserve the right to change our policies and notice of privacy practices at any time. If we should make a significant change in our policies, we will change this notice and post the new notice. You can also request a copy of our notice at any time.
Understanding Your Health Record: Each time you visit our hospital and its affiliates, a record of your visit is made. Typically, this record contains your symptoms, examination and test results, diagnoses, treatment, and a plan for future care or treatment. This information, often referred to as your health or medical record, serves as a: basis for planning your care and treatment, means of communication among the many health professionals who contribute to your care, legal document describing the care you received, means by which you or a third-party payer can verify that services billed were actually provided, tool in educating health professionals, source of data for medical research, source of information for public health officials charged to improve the health of the state and nation, source of data for our planning and marketing, and tool by which we can assess and continually work to improve the care we render and outcomes we achieve.
Understanding what is in your record and how your health information is used helps you to: ensure its accuracy; better understand who, what, when, where, and why others may access your health information; and make more informed decisions when authorizing disclosure to others.
Your Health Information Rights: Although your health record is the physical property of our hospital and its affiliates, the information belongs to you. You have the right to: obtain a paper copy of this notice of privacy policies upon request, inspect and copy your health record as provided by 45 CFR 164.524, amend your health record as provided by 45 CFR 164.526, obtain an accounting of disclosures of your health information as provided by 45 CFR 164.528, request confidential communications of your health information as provided by 45 CFR 164.522, and request a restriction on certain uses and disclosures of your information as provided by 45 CFR 164.522 (our hospital, however, is not required by law to agree to a requested restriction).
Our Responsibilities: We are required to: maintain the privacy of your health information, provide you with this notice as to our legal duties and privacy hospitals with respect to information we collect and maintain about you, abide by the terms of this notice, notify you if we are unable to agree to a requested restriction, and accommodate reasonable requests you may have to communicate your health information.
We reserve the right to change our hospital’s policies and to make the new provisions effective for all protected health information we maintain. We will keep a posted copy of the most current notice in our facility containing the effective date. In addition, each time you visit our facility for treatment, you may obtain a copy of the current notice in effect upon request.
We will not use or disclose your health information in a manner other than described in the section regarding Examples Of Disclosures For Treatment, Payment, And Health Operations, without your written authorization, which you may revoke as provided by 45 CFR 164.508(b)(5), except to the extent that action has already been taken.
YourCareCommunity: YourCareCommunity is Minden Medical Center’s Patient Portal. It is an exciting program designed to improve your healthcare and make office visits easier and more convenient. We will disclose demographic, insurance and medical information (collectively, your “health information”) to YourCareCommunity so that it can be viewed by you. This information will be viewable by you and/or anyone with whom you share it. MEDHOST (the YourCareCommunity portal provider) and Minden Medical Center work together to maintain, secure, monitor and evaluate the operation of the YourCareCommunity patient portal. MEDHOST and Minden Medical Center will be able to access your health information only for the purposes stated.
Examples of Disclosures For Treatment, Payment, And Health Operations:
We may use your health information for TREATMENT. For example: Information obtained by a nurse, physician, or other member of your health care team will be recorded in your record and used to determine the course of treatment that should work best for you. Your physician will document in your record his or her expectations of the members of your health care team. Members of your health care team will then record the actions they took and their observations. In that way, the physician will know how you are responding to treatment. We will also provide your other physician(s) or subsequent health care provider(s) (when applicable) with copies of various reports that should assist them in treating you.
We may use your health information for PAYMENT. For example: A bill may be sent to you or a third-party payer. The information on or accompanying the bill may include information that identifies you, as well as your diagnosis, procedures, and supplies used.
We may use your health information for REGULAR HEALTH OPERATIONS. For example: Members of the medical staff, the risk or quality improvement manager, or members of the quality improvement team may use information in your health record to assess the care and outcomes in your case and others like it. This information will then be used in an effort to continually improve the quality and effectiveness of the healthcare and service we provide.
Federal law makes provision for your health information to be released to an appropriate health oversight agency, public health authority, or attorney, provided that a work force member or business associate believes in good faith that we have engaged in unlawful conduct or have otherwise violated professional or clinical standards and are potentially endangering one or more patients, workers, or the public.
Minden Medical Center
#1 Medical Plaza